Azure Cloud Operations Coordinator

About the role

InforMityx AI, which builds and scales digital businesses through AI, product engineering, data, cloud and digital growth services, is hiring a full-time, on-site Azure Cloud Operations Coordinator in Lahore. The role coordinates daily Azure cloud operations, including monitoring system performance, handling incident tickets and keeping services up and reliable.

Key responsibilities

• Monitor system performance and handle incident tickets to ensure uptime and reliability of services
• Assist with routine administrative tasks related to cloud environments and maintain documentation
• Support internal stakeholders with status reports and operational updates
• Collaborate with technical teams to streamline workflows and support customer-facing teams with service information
• Help improve operational processes and resource utilization

Required profile

• Bachelor's degree in information technology, computer science, business or a related field, or equivalent practical experience
• Ability to work on-site in Lahore and manage multiple tasks in a fast-paced, technology-driven environment

Required skills

• Strong analytical skills to interpret cloud performance data and identify trends
• Effective communication skills for working with technical and non-technical teams and documenting procedures
• Operations management skills to coordinate daily cloud activities and track incidents
• Customer service orientation and administrative assistance for records, reports and documentation
• Familiarity with Azure cloud services, basic cloud concepts and monitoring tools is highly beneficial