Manager, SMB Account Management (Spanish)

About the role

Motive, a platform that helps physical operations teams manage drivers, vehicles, equipment and fleet spend, is looking for a bilingual, results-oriented sales leader to expand and retain its footprint among Spanish-speaking SMB customers. You will scale and mentor a high-velocity team of SMB Account Managers focused on Spanish-speaking accounts, driving them to exceed monthly and quarterly revenue targets through renewals, upsells and cross-sells. The role is primarily remote, with occasional travel to a regional hub (Islamabad or Lahore).

Key responsibilities

• Lead, mentor and scale a team of Spanish-speaking SMB Account Managers focused on expanding and retaining existing customer accounts.
• Set pipeline targets, outbound touchpoint metrics and inbound response SLAs, and adapt the global sales playbook to regional communication styles and buyer behaviour.
• Run regular call reviews (in Spanish) and coaching sessions on pitch quality, value-based selling, objection handling and fast closing.
• Manage pipeline hygiene in Salesforce/CRM and provide data-backed revenue forecasts, risk analysis and growth opportunities.
• Promote the full product suite (Vehicle Gateway, AI Dashcams, Motive Card and emerging software) to maximise customer lifetime value.
• Support high-stakes negotiations, customer reviews and product demonstrations in Spanish.
• Work with Sales Operations, Enablement and Product Marketing to localise training materials, CRM workflows and campaign collateral.

Required profile

• Native or bilingual professional proficiency (C1/C2) in Spanish and English, with strong written and verbal negotiation skills.
• 4+ years of B2B sales or account management experience, ideally in North American Hispanic markets, Latin America or Spain.
• 2+ years leading, coaching or mentoring sales or account management teams in a fast-paced SaaS, telematics or tech-enabled environment.
• Proven ability to manage high-volume, short-sales-cycle pipelines with strong renewal and expansion rates.
• Deep understanding of CRM workflows and pipeline hygiene, and an autonomous, ownership mindset.

Required skills

• Salesforce (preferred)
• CRM pipeline hygiene and data-driven sales management