Regional Head Solutions & Delivery Center

About the role

The Regional Head Solutions & Delivery Center leads regional cloud and non-cloud solutions and project management, driving enterprise business growth through pre-sales, in-sales and post-sales support. The role works with Regional Sales & Services, the HQ Delivery Center, the Cloud Business Center (CBC), NOMC and other stakeholders to deliver revenue growth, operational excellence and customer satisfaction.

Key responsibilities

• Lead regional cloud and non-cloud solutions and project management, aligned with business strategy, revenue targets and service commitments.
• Partner with Regional Sales & Services to identify and develop enterprise and cloud opportunities, manage the sales pipeline and drive targeted growth.
• Oversee solution architecture, technical feasibility, BoQ/BoM, SoW and solution design with HQ Delivery Center and technical teams.
• Lead cloud engagements: customer discovery, business value, ROI, cloud migration strategies, PoCs and demonstrations with the CBC and technology partners.
• Manage technical-commercial proposals, RFPs/RFIs, bid documentation, pricing and compliance.
• Co-own cloud funnel targets with Sales, improve pipeline coverage and velocity, and convert opportunities.
• Plan, execute and govern cloud and non-cloud projects on time, within budget and to quality standards.
• Coordinate cloud project delivery with CBC, including tenant provisioning, configurations, security, integrations, migration, change management and readiness for commercial operations.
• Ensure contracts, SLAs, data residency, acceptance criteria, billing milestones and revenue recognition are addressed.
• Resolve technical and operational issues with Engineering, NOMC, HQ Delivery Center, CBC, Products and partners, and act as the regional escalation point for customers.
• Monitor project KPIs, timelines, costs, risks and service quality, and gather win/loss insights to improve the portfolio.
• Lead and develop the regional solutions, cloud and project management teams.

Required profile

• Minimum Bachelor's degree or above.
• Minimum 4 years of experience.