ServiceNow Developer - SPM/PPM (Certified, Remote)

About the role

Taraki Remote Roles is hiring a certified ServiceNow Developer for its SPM/PPM project in Lahore. The work is to roll out ServiceNow Strategic Portfolio Management in phases, starting fast and adding more over time. The first phase covers Demand Management, Portfolio and Project Management, Resource Management and Timesheets, and includes moving existing data out of SharePoint and Meisterplan into ServiceNow. The role is remote.

Key responsibilities

• Configure and implement ServiceNow SPM modules: Demand Management, Project Portfolio Management (PPM), Resource Management and Time Sheets
• Run workshops with business stakeholders to gather requirements and turn them into ServiceNow configuration
• Design demand intake, approval workflows, portfolio and project structures, and resource planning
• Plan and carry out data migration from SharePoint lists and third-party PPM tools (e.g. Meisterplan) using Import Sets, Transform Maps and IntegrationHub
• Build dashboards and reports for portfolio, capacity and project health
• Use out-of-the-box functionality first; customize only where justified, following ServiceNow best practices
• Support UAT, training, go-live, documentation and hypercare

Required profile

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist - Strategic Portfolio Management (CIS-SPM), or the older CIS-PPM certification
• 3+ years of hands-on ServiceNow experience, including at least one SPM/PPM implementation delivered end to end
• Strong knowledge of Demand, Project, Portfolio and Resource Management in ServiceNow
• Excellent spoken and written English; you will present directly to North American clients

Required skills

• Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs and Script Includes (JavaScript)
• Data migration with Import Sets and Transform Maps
• Nice to have: Certified Application Developer (CAD) or other CIS certifications, Agile Development 2.0 / Scaled Agile in ServiceNow, past work with government or public-sector clients, hands-on experience with Meisterplan, MS Project or SharePoint, and experience on the latest ServiceNow releases (Yokohama, Zurich or later)