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2 years of experience

Skills

Customer Service Communication Data Entry Document Transcription Microsoft Word Microsoft Excel Microsoft PowerPoint Sales Customer Relations Presentation Preparation Typing Organizational Skills Teamwork Adaptability Detail-oriented

Experience

Shop Assistant / Shop Manager

Family Provision Shop

2026-09 -

Assist with the day‑to‑day running of the shop, attending to customers and processing sales transactions. Organize products and maintain an orderly shop environment, supporting overall business operations. Utilise Microsoft Office tools for inventory tracking and reporting. Collaborate with staff to ensure high levels of customer satisfaction and efficient service delivery.

Sales Executive

Impact Life Insurance

2025-10 - 2026-09

Educated prospective customers on insurance and investment products, handling inquiries and guiding them to suitable solutions. Consistently worked towards assigned sales targets, achieving measurable results. Developed strong communication, persuasion and customer‑relation skills. Utilized CRM tools to track leads and follow‑up activities.

Volunteer – Administrative & Presentation Support

The Church of Pentecost, Weija Area

2025-08 -

Prepared group and sermon presentations, transcribed handwritten documents into digital formats, and entered membership information into databases. Organized records accurately for easy retrieval and supported collaborative tasks with other volunteers. Employed Microsoft Word and PowerPoint to create professional presentation materials.

Sales Person

Smart Collection Shop

2024-10 - 2024-12

Assisted customers in selecting products and handled sales transactions, maintaining daily sales records. Organized product displays and ensured a tidy shop environment. Developed interpersonal and communication skills in a fast‑paced retail setting.

Education

B.A. Information Studies & Philosophy, University of Ghana (expected 2028)

Languages

English

fluent

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Last updated: 2 hours ago