Discord Community Manager

About the role

OpenArt is an AI creative platform helping users create images, videos and creative content with AI, and is building a global creator community around AI storytelling and workflows. It is looking for an experienced Discord Community Manager to own and grow its Discord community, combining community building, creator education, engagement strategy and day-to-day operations. The role suits someone who has already managed a Discord server and is ready to take independent ownership.

Key responsibilities

• Own and grow the public-facing Discord community: oversee daily moderation, assist creators, manage culture and build a calendar of activities, events and engagement points.
• Run creative challenges, share prompts, curate showcases and other activities that encourage participation.
• Improve processes so members can find answers, learn new tools and get involved quickly.
• Partner with the growth team on the overall cross-platform community strategy.
• Help users learn by answering questions, sharing workflows and making AI capabilities accessible at all skill levels.
• Encourage members to share work and give feedback, and turn recurring questions into guides, FAQs and tutorials.
• Gather and prioritise bug reports and product feedback, sharing insights with product and growth teams.
• Coordinate moderator teams, keep standards and escalation processes clear, and keep discussions constructive.
• Manage channels, roles, permissions and moderation bots, and build automations for reporting and repetitive workflows.
• Track community health.

Required profile

• Proven experience managing a high-volume Discord server, ideally in generative AI, creative technology or gaming; ideally 2-3 years of relevant experience.
• Passion for helping others learn new technologies and explaining unfamiliar tools clearly.
• Strong community instincts, clear communication and ability to coordinate across teams and time zones.
• Ownership and operational discipline, launching initiatives and following through.
• Nice to have: prior experience with OpenArt or similar AI video/image tools, on-camera presence for virtual events, strong written and spoken English, and an AI art portfolio.

Required skills

• Familiarity with Discord admin consoles, moderation bots, roles, permissions and server security.
• Knowledge of growth strategies such as Reddit and user-generated content.
• Experience using AI tools for community operations, analytics or workflow automation.

What we offer

• Work at the forefront of AI creativity with access to the latest generative models and tokens.
• Shape one of the largest AI creator communities with high ownership and autonomy.
• A fast-moving team with massive growth potential and the chance to influence product, culture and community.