Executive Support Coordinator – Payments & Banking Infrastructure

About the role

ACE Money Transfer is seeking an Executive Support Coordinator to work directly with the Head of Payments & Banking Infrastructure (PBI). This remote position ensures the head of PBI and the wider team stay organized, prepared, and focused on delivering critical payment and banking initiatives across a fast‑moving, multi‑stakeholder environment.

Key responsibilities

• Maintain the PBI action and commitment tracker, flagging deadlines and overdue items.
• Follow up with internal teams and external partners to secure required inputs, escalating delays as needed.
• Coordinate routine dependencies across Finance, IT, Legal, and Compliance.
• Organize and file contracts, agreements, term sheets, and reference documents.
• Prepare agendas, presentation decks, and briefing notes for weekly meetings and senior‑level forums.
• Take structured meeting notes, distribute action logs with owners and deadlines.
• Consolidate data for the monthly CEO reporting pack and highlight gaps before sign‑off.
• Manage the Head of PBI’s calendar, resolve scheduling conflicts, and arrange external meetings with banks and payment partners.
• Send follow‑up communications after external meetings, capturing next steps and circulating to relevant parties.

Required profile

• Proactive, detail‑oriented, and comfortable operating in a fast‑paced environment.
• Strong organisational skills with the ability to manage multiple workstreams simultaneously.
• Excellent written and verbal communication, capable of interacting with senior stakeholders.
• Ability to act as an extension of the Head of PBI, without independent decision‑making authority.

Required skills

What we offer

• Opportunity to work within a global remittance business processing over half a million transactions monthly.
• Remote work flexibility.
• Collaboration with cross‑functional teams across finance, technology, legal, and compliance.