Incoming Tele Sales Representative

About the role

Savari is a conversational AI mobility and lifestyle platform built with voice-first intelligence, helping users ride or drive, discover automotive services and access lifestyle solutions through natural conversation. It is hiring an Incoming Tele Sales Representative for a full-time, on-site position in Lahore. The role handles inbound calls from prospective and existing customers, understands their needs and presents suitable Savari services and solutions.

Key responsibilities

• Answer product and service inquiries and provide accurate information
• Guide callers through the sales process to close orders or sign-ups
• Document call details and update customer records
• Follow established scripts and guidelines
• Meet individual and team sales targets
• Collaborate with colleagues to improve call handling, share customer insights and maintain a professional contact center environment

Required profile

• Strong communication and active listening skills, with clear spoken and written English and Urdu
• Customer service and tele sales experience, including handling inbound calls and resolving inquiries
• Sales mindset: able to identify customer needs, present solutions and close deals respectfully
• Ability to work full-time on-site in Lahore, punctual and reliable
• High school diploma or equivalent; further education in business, marketing or communications is an advantage
• Previous call center, BPO or customer-facing experience preferred but not mandatory
• Comfortable in a fast-paced environment focused on performance targets and customer experience

Required skills

• Basic computer literacy
• Familiarity with call center or CRM software and ability to learn new tools quickly