Java Technical Support Engineer – Remote

About the role

Join BairesDev’s Incident Response Team as a Java Technical Support Engineer. You will monitor Java‑based applications, respond to alerts, and ensure smooth operation for clients worldwide, all from the comfort of your home.

Key responsibilities

• Provide technical support coverage during business hours.
• Monitor system performance, investigate alerts, and act quickly to resolve incidents.
• Troubleshoot and fix issues in Java applications.
• Document incidents, root causes, and solutions for knowledge sharing.
• Collaborate with development teams to suggest improvements.
• Participate in process‑enhancement initiatives.

Required profile

• Experience with Java development and troubleshooting.
• Familiarity with support or incident‑response environments.
• Strong analytical and problem‑solving abilities.
• Effective communication skills in English.

Required skills

• Java

What we offer

• 100% remote work from anywhere.
• Competitive compensation in USD or local currency.
• Hardware and software provided for home office.
• Flexible schedule – create your own work hours.
• Paid parental leave, vacation days, and national holidays.
• Multicultural environment with mentorship, promotion pathways, and continuous skill development.