Limo Dispatch Agent

About the role

SolutionsZilla provides embedded dispatch and operations support for limousine, black car, taxi and shuttle companies across North America, handling reservations, driver coordination, booking modifications and live dispatch support around the clock. It is growing and needs reliable people to join its Lahore operations team.

Key responsibilities

• Handle inbound and outbound calls for North American transportation companies
• Manage bookings, modifications and driver coordination using dispatch software (LimoAnywhere, iCabbi, Moovs and others; full training provided)
• Coordinate directly with drivers and clients in real time
• Cover assigned shifts, including evenings and nights in North American time zones
• Maintain accurate records of all dispatched trips and communications

Required profile

• Fluent English, spoken and written
• Strong attention to detail and ability to stay calm under pressure
• Comfortable working night shifts on a fixed schedule
• Reliable and punctual
• Previous dispatch, reservations, logistics or operations experience is a plus but not required

What we offer

• Competitive salary
• Office-based position in Garden Town, Lahore
• Full training on North American transportation operations and dispatch software
• A growing company where your work directly impacts real businesses across the US and Canada
• Room to grow into senior dispatch and operations roles as the company scales