Manager Operational Risk

About the role

We are seeking an experienced Manager – Operational Risk to support and strengthen the Bank’s Operational Risk Management Framework. The role will identify, assess, monitor, mitigate and report operational risks across people, processes, systems and external events.

Key responsibilities

• Support the development and implementation of the Operational Risk Management Framework in line with regulatory guidelines and Basel standards.
• Facilitate Risk & Control Self‑Assessments (RCSA) across business and support functions.
• Monitor Key Risk Indicators (KRIs), track threshold breaches and perform trend analysis.
• Manage operational loss data collection, incident reporting and loss database maintenance.
• Support implementation of operational risk systems, tools, automation initiatives and dashboards.
• Conduct independent control testing to assess the effectiveness of key controls.
• Prepare periodic operational risk reports for Management, BRC, ERMC and CRO.
• Conduct operational risk awareness sessions and trainings to promote a strong risk culture.
• Coordinate with Internal Audit, Compliance and business stakeholders on operational risk matters and remediation activities.

Required profile

• Bachelor’s degree in Finance, Risk Management, Business Administration, Economics or a related field.
• 5–8+ years of experience in banking or financial services, including at least 3 years in Operational Risk, Compliance or Internal Controls.
• Strong understanding of risk management frameworks, internal controls and operational risk mitigation strategies.

Required skills

• Operational Risk Methodologies (RCSA, KRIs, Loss Data Management).
• Basel Operational Risk Frameworks.
• Regulatory Compliance and Risk Governance.
• Operational Risk Systems and Tools.