Privilege Relationship Manager (TJ)

About the role

MCB is looking for a Privilege Relationship Manager in Islamabad, Karachi and Lahore. The role builds and maintains strong relationships with high-net-worth clients, delivering personalized banking solutions and growing the Privilege Banking segment. The manager achieves sales targets by generating new deposits and deepening existing portfolios, while collaborating with the Branch Manager to present the branch as a one-stop banking solution. The postholder does not manage a team.

Key responsibilities

• Develop and maintain strong relationships with Privilege Banking clients to deliver personalized financial services and improve client satisfaction.
• Manage assigned client portfolios to foster long-term loyalty and a best-in-class experience.
• Achieve branch banking sales targets by acquiring new-to-the-bank clients and deepening the existing customer portfolio.
• Implement sales strategies to grow the branch's savings accounts and banking relationships.
• Collaborate with the Branch Manager to promote cross-selling of products and services.
• Promote banking products by understanding client needs and recommending suitable financial solutions.
• Ensure strict compliance with KYC and AML regulations through robust controls.
• Apply sound risk management practices to prevent audit objections and protect the bank's interests.
• Communicate clearly with clients about banking processes, products and regulatory requirements.
• Work efficiently under pressure, manage time well and meet deadlines; keep knowledge of products, processes and compliance up to date.
• Perform additional assignments as directed by line management.