Senior Relationship Manager / Relationship Manager – SME & Business Banking

About the role

Raqami Bank is hiring Senior Relationship Managers and Relationship Managers for its SME & Business Banking team in Karachi, Lahore and Islamabad. You will win and grow relationships with SMEs, merchants, traders, distributors, employers and commercial clients, covering business deposits, transaction banking, merchant acquisition, payroll banking and financing. Salaries include statutory benefits, with performance incentives paid on top.

Key responsibilities

• Win and manage SME and business banking relationships and grow your customer portfolio
• Grow business deposits, CASA and liability balances
• Identify opportunities for SME, fleet, supply chain and working capital financing
• Bring in payroll banking, merchant acquisition and cash management business
• Cross-sell transaction banking, merchant acceptance, deposit products and the Business App
• Handle customer onboarding and activation so accounts are funded and active
• Run regular customer visits and portfolio reviews and keep an active pipeline
• Work with Product, Partnerships and Customer Experience teams on tailored solutions
• Track portfolio quality, balances, utilisation and relationship profitability
• Stay compliant with KYC, AML/CFT, SBP regulations and Shariah governance standards
• Prepare pipeline, portfolio and management reports

Required profile

• Bachelor's degree in Business Administration, Finance, Banking, Economics, Commerce or a related field (MBA preferred for Senior RM)
• Senior RM: 6-10 years of banking experience; RM: 4-7 years of banking experience
• Branch banking experience strongly preferred
• Proven track record in liability sales and business relationship management
• Experience in SME, Business or Commercial Banking, Corporate Payroll or Transaction Banking preferred

Required skills

• Strong commercial sense
• Negotiation, communication and relationship-building skills

What we offer

• Competitive salary with statutory benefits included
• Performance-based incentives on top of salary
• A chance to build an SME franchise at a fast-growing digital bank

To apply, use LinkedIn or send your CV by email, putting the position and city in the subject line.