Social Media Community Manager (Remote)

About the role

We are seeking a remote Social Media Community Manager to join a global leader in software development. In this full‑time position you will nurture online communities, ensure a respectful environment, and help drive user engagement across our digital platforms.

Key responsibilities

• Moderate forum discussions, social media channels, and member‑generated content to maintain a constructive atmosphere.
• Design and execute engagement strategies that increase active participation and user retention.
• Respond promptly to member inquiries, feedback, and escalations.
• Collaborate with marketing and product teams to align community initiatives with broader business goals.
• Track platform metrics and community health indicators to identify trends and improvement opportunities.

Required profile

• Proven experience moderating online communities or forums with a focus on quality and inclusivity.
• Strong written and verbal communication skills for public‑facing interactions.
• Ability to analyze data and report on community engagement metrics.
• Familiarity with content moderation policies and best practices.

Required skills

What we offer

• Remote work from anywhere.
• Competitive hourly rate of $15‑$20.
• Opportunity to contribute to a mission‑driven digital ecosystem.