Call Center Sales Agent

About the role

Join Digital Den’s customer engagement team in Lahore as a Call Center Sales Agent. You will represent the company to prospective and existing clients, generate sales opportunities, and help convert leads into satisfied customers.

Key responsibilities

• Make outbound cold calls to prospective customers to create sales opportunities.
• Qualify leads, uncover needs, and present relevant products or services.
• Close sales or schedule follow‑up appointments.
• Handle objections and guide prospects through the sales funnel.
• Maintain accurate records of calls, outcomes, and customer interactions.
• Collaborate with the sales team to achieve monthly targets.

Required profile

• Proven phone‑based sales or call‑center experience with measurable results.
• Excellent verbal communication and active listening in English and Urdu.
• Strong persuasion, objection‑handling, and closing abilities.
• Target‑driven, reliable, and comfortable working in a fast‑paced office environment.
• Team‑oriented mindset and ability to meet performance goals.

Required skills

What we offer

• Competitive monthly salary (30,000‑35,000 PKR).
• Incentive bonuses based on performance.
• Paid leaves and a supportive work environment.