Customer Service Representative
Zameen.com · Lahore
Job description
About the role
We are seeking a Customer Service Representative to handle inbound calls, ensure first‑call resolution, and assist customers navigating our platform. The role involves initial screening, coordinating with the sales team, and logging interactions in our CRM system.
Key responsibilities
- Inbound call handling, first‑call resolution, and platform navigation assistance.
- Initial screening, sales team coordination, and CRM logging.
Required profile
- Commitment and focus on excellence and customer service.
- Strong alignment with core values.
- 1–2 years of experience in customer services (fresh graduates encouraged).
Required skills
- Experience with CRM software.
- Flexible in shift timings.
- Prior experience in inbound/outbound contact center environments.
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Published 1 week ago
Expires 1 month from now
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Zameen.com
Lahore
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