Office Receptionist – Customer Service & Admin Support

About the role

We are seeking a professional and organized Office Receptionist to be the first point of contact for visitors and callers at our Lahore office. The role combines front‑desk duties with basic administrative support, requiring strong communication skills in both Urdu and English and a customer‑focused attitude.

Key responsibilities

• Greet and welcome visitors promptly, maintaining a courteous and professional demeanor.
• Answer, screen, and direct incoming phone calls, taking accurate messages when needed.
• Provide timely information to callers and visitors, directing them to the appropriate departments or personnel.
• Receive, sort, and distribute incoming mail and courier packages.
• Maintain detailed visitor logs and reception records to support office security.
• Organize and manage office filing systems and basic documentation.
• Schedule appointments, manage calendars, and support administrative staff.
• Coordinate with various departments to ensure smooth office operations.

Required profile

• Minimum two years of experience in a reception or front‑desk role.
• Excellent verbal and written communication skills in Urdu and English.
• Strong organizational abilities and the capacity to multitask in a fast‑paced environment.
• Reliability, punctuality, and a professional appearance.
• Ability to work independently while supporting team objectives.

Required skills

• Basic computer proficiency, especially with MS Office tools.