Technical Documentation and Information Architect Intern

About the role

Software Finder is seeking a motivated intern to support its UX, Product and Engineering teams by shaping how information is structured and communicated across digital products. This hands‑on role offers the chance to simplify complex ideas, organize content, and write clear, user‑focused copy while learning from senior professionals.

Key responsibilities

• Assist in designing and maintaining information architecture elements such as site maps, taxonomies, navigation structures and content hierarchies.
• Collaborate with UX, Product and Engineering teams to translate business and user requirements into clear, structured content.
• Support the creation of product copy including UI labels, microcopy, onboarding flows, tooltips and error messages.
• Help maintain voice, tone and terminology consistency across the product ecosystem.
• Contribute to documentation efforts such as user guides, release notes, feature docs and help‑center articles.
• Participate in content audits to identify gaps, inconsistencies or opportunities for improvement.
• Assist in drafting and refining UX copy for interfaces and support user research or usability testing sessions as needed.

Required profile

• Currently pursuing or recently completed a degree in English, Communications, Technical Writing, Design, Journalism or a related field.
• Some exposure to UX writing, content strategy, technical documentation or information architecture through coursework, personal projects or prior internships.
• Strong written and verbal communication skills with close attention to detail.
• Genuine interest in UX principles, content design and how structure affects user experience.
• Ability to work well in a fast‑paced, cross‑functional team environment and take feedback constructively.
• Eagerness to learn content modeling, taxonomy design and governance practices on the job.

Required skills

• Familiarity with design/collaboration tools such as Figma or FigJam.
• Basic familiarity with documentation tools such as MS Office, Docusaurus or GitHub.