Technical Support Engineer – Solar Inverter, EV Charger & Power Station

About the role

Growatt is seeking a Technical Support Engineer to provide remote and on‑site assistance for its solar inverters, EV charging stations and portable power stations in Pakistan. The role combines after‑sales service, installer guidance and sales promotion support.

Key responsibilities

• Provide remote technical support to distributors and installers, and travel on‑site when required.
• Repair inverters, diagnose faults and compile after‑sales service data.
• Guide installers through installation, monitoring, operation and maintenance of home PV systems.
• Support the sales team with promotional activities.
• Adapt workload based on service volume rather than fixed customer assignments.

Required profile

• Background in power electronics, electrical engineering or automation (preferred).
• Proficiency with computers and office software.
• Experience in power‑industry after‑sales service is a plus.
• Ability to replace circuit boards on power equipment independently.
• Strong English reading, writing and listening skills.
• Solid circuit fundamentals for inverter and equipment maintenance.
• Willingness to reside long‑term in Lahore and travel within Pakistan.
• Capability to deliver remote support via phone or chat tools.

Required skills

• Power electronics
• Electrical engineering
• Automation
• Circuit board replacement
• Computer and Office software operation
• Remote support tools (phone, chat)