Arabic Customer Support Specialist

About the role

We are looking for fluent Arabic speakers who are passionate about delivering excellent customer experiences. As an Arabic Customer Support Specialist you will work in a fast‑paced BPO environment, handling a variety of customer interactions.

Key responsibilities

• Handle customer queries, requests, and complaints in Arabic.
• Provide end‑to‑end resolution and take ownership of each interaction.
• Follow defined processes and standard operating procedures.
• Deliver exceptional service and manage objections confidently.

Required profile

• Excellent Arabic speaking skills.
• A‑Levels / Intermediate education.
• Moderate English writing skills.
• Detail‑oriented and customer‑focused.

Required skills

What we offer

• Market‑competitive salary.
• Medical insurance.
• Annual increments.
• On‑the‑job training.
• Modern work environment.
• Employee engagement programs.
• Walk‑in interview opportunities (Monday–Saturday, 11 AM – 5 PM).