Customer Service Representative (English) – Night Shift On‑Site

About the role

Reall Time is seeking an English‑speaking Customer Service Representative to join its Lahore office on a night‑shift schedule. The role involves handling customer interactions, delivering clear communication, and supporting operational needs as part of a dedicated virtual‑assistant team.

Key responsibilities

• Respond to inbound and outbound customer inquiries during night hours.
• Provide accurate information and resolve issues promptly.
• Maintain clear and professional communication across all channels.
• Participate in training sessions to continuously improve service quality.
• Assist with related operational tasks as required.

Required profile

• Fluent English communication skills.
• Availability to work night‑shift hours on a full‑time basis.
• Strong customer‑orientation and problem‑solving attitude.
• Ability to work on‑site at the Lahore location.

Required skills

What we offer

• Competitive salary ranging from 50,000 to 100,000 PKR.
• Full‑time night‑shift schedule.
• On‑site work environment in Lahore.