Customer Service Specialist – US

Abacus · Lahore

🇬🇧 English

Job description

About the role

We are seeking enthusiastic, customer‑focused individuals to join our team as Customer Service Specialists. You will handle queries across multiple channels, provide timely solutions, and ensure a seamless service experience.

Key responsibilities

Engage with customers via calls, emails, chat to provide accurate information and support.
Build and maintain strong relationships to enhance service competitiveness.
Track, communicate, and resolve service‑related issues efficiently while maintaining high QA scores.

Required profile

Collaborative team player with a customer‑first mindset.
Strong problem‑solving and communication skills, able to explain technical details clearly.
Passion for delivering exceptional service and positive interactions.

Required skills

Excellent written and verbal communication in English.
Ability to maintain an American or neutral accent.

What we offer

Comprehensive medical facility.
All U.S. holidays observed.
Fixed working hours for better work‑life balance.
Attractive bonuses and incentives.

Questions fréquentes

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Published 2 weeks ago

Expires 1 month from now

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Abacus

Lahore

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