Front Desk Representative

About the role

The Front Desk Representative will be the first point of contact for visitors and callers at UNI-GUIDE Consultancy Services in Lahore. This full‑time, on‑site position requires delivering professional, courteous service while supporting daily administrative operations.

Key responsibilities

• Greet and welcome visitors, ensuring a positive first impression.
• Answer and direct incoming phone calls with strong phone etiquette.
• Manage inquiries, schedule appointments, and coordinate reservations.
• Provide general administrative support, including handling correspondence and maintaining records.
• Maintain a clean, organized reception area and uphold a professional environment.

Required profile

• High school diploma or equivalent; additional certifications are a plus.
• Experience in customer service, reservations, or front‑desk duties.
• Excellent verbal and written communication skills.
• Polished interpersonal skills and a professional demeanor.
• Strong organizational abilities and attention to detail.

Required skills

• Proficiency with office software and systems.