Business Development Representative / Telemarketer

About the role

FirmaTRUST is looking for a proactive, results-driven Business Development Representative / Telemarketer in Lahore, Pakistan. The role helps expand the client base and accelerate growth in the IT Managed Services market by building relationships with prospective clients and guiding them toward Infrastructure & Managed Services (IMS) solutions.

Key responsibilities

• Reach out to potential clients through cold calling and email campaigns
• Build and maintain a lead pipeline with timely follow-ups and engagement
• Understand client needs and propose suitable IMS/MSP service solutions
• Create and deliver engaging sales presentations and proposals
• Collaborate with internal teams so offerings match market demand
• Use CRM tools to track interactions and optimise sales processes
• Stay up to date with industry trends to position services effectively
• Generate new sales leads and help close deals, working toward personal and team sales targets

Required profile

• Minimum 3 years of experience in business development, telemarketing or related sales roles
• Experience in the IT consulting or software industry is preferred
• Bachelor's degree or equivalent relevant experience
• Ability to build rapport quickly and to work both independently and in a team
• Willingness to work flexible hours, including night shifts (9 PM - 6 AM Pakistan Time)

Required skills

• Strong communication skills, able to explain technical concepts to non-technical audiences
• Proficiency with CRM software and sales tracking tools