Customer Support Representative – Travel Services
Zyntrify · Lahore
Job description
About the role
We are seeking a Customer Support Representative (CSR) with travel industry experience to handle customer inquiries and manage travel bookings. The successful candidate will provide excellent service across phone, email, and live chat channels.
Key responsibilities
- Assist customers with international flight bookings.
- Manage hotel reservations, holiday packages, and other travel‑related services.
- Handle customer inquiries via phone, email, and live chat.
- Process booking changes, cancellations, and refunds.
- Coordinate with airlines, hotels, and travel suppliers to resolve requests.
Required profile
- 1–2 years of experience in a travel agency.
- Experience with flight ticketing, hotel bookings, and holiday packages.
- Excellent spoken and written English.
- Strong communication and customer service abilities.
- Ability to handle customers via phone, email, and chat.
Required skills
- Amadeus
- Galileo
- Sabre
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Published 1 month ago
Expires 3 weeks from now
26 views · 0 interested
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Zyntrify
Lahore
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