Project Manager - Call Centre & Retail Sales Operations
Garland Foods - King Beverages · Lahore
Job description
About the role
Garland Foods Pvt. Ltd. is looking for an experienced Project Manager to set up and run a sales and customer service centre serving about 15,000 retail shops across Karachi. The role covers organising shop data, planning sales territories, setting up CRM and calling systems, and recruiting and training a team of 10-15 calling staff.
Key responsibilities
- Manage daily calls, generate orders and follow up with customers
- Coordinate with sales and distribution teams
- Monitor team performance and prepare daily and weekly reports
- Organise shop data and plan sales territories
- Set up CRM and calling systems
- Recruit and train a team of 10-15 calling staff
Required profile
- Experience in call centre management, telesales or sales operations
- Strong leadership, planning, communication and problem-solving skills
Required skills
- Call centre management and telesales
- Sales operations and sales planning
- Team management and customer relationship management (CRM)
- Data management and reporting and analysis
- Distribution management
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Published 2 days ago
Expires 1 month from now
14 views · 0 interested
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Garland Foods - King Beverages
Lahore
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