QC Executive - Morning Shift

About the role

RexD is hiring a QC Executive for its morning shift in Karachi. The role covers quality control checks on sales-related accounts and business processes, investigations and compliance monitoring.

Key responsibilities

• Identify customers' multiple accounts in the database.
• Investigate dual customer master accounts and resolve them.
• Carry out sales compliance investigations and record findings.
• Manage activity monitoring tools and provide timely updates.
• Review overall sales business processes and highlight deficiencies.
• Ensure company procedures and policies are followed.
• Handle departmental operational queries promptly.

Required profile

• 1 to 2 years of experience in quality control, operations or management.
• Strong customer handling and analytical skills.
• Good coaching, analytical and problem-solving skills.
• Excellent written and verbal English, and ability to communicate with internal and external stakeholders.
• Excellent time management skills.
• Minimum graduation required.

Required skills

• Proficiency in Microsoft Office.

What we offer

• Career growth opportunities.
• Biannual bonus.
• Health care benefits, Provident Fund and EOBI.
• Subsidized transport facility, subject to availability.