ServiceNow Developer

About the role

The ideal candidate develops high-quality applications and designs and implements testable, scalable code. The role covers building, customizing and maintaining ServiceNow applications and modules, and working closely with business stakeholders.

Key responsibilities

• Design, develop, customize and maintain ServiceNow applications and modules.
• Configure and manage ITSM, ITOM, HRSD and other ServiceNow functionalities.
• Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies and UI Actions.
• Create and optimize workflows, Flow Designer flows and Service Catalog items.
• Build and manage integrations using REST and SOAP APIs.
• Customize the Service Portal and user interfaces to improve the user experience.
• Troubleshoot technical issues, debug and ensure platform stability.
• Collaborate with business stakeholders to understand requirements and deliver technical solutions.
• Follow ServiceNow development best practices, coding standards and deployment procedures.

Required profile

• Bachelor's degree in Computer Science, Software Engineering, IT or a related field.
• 3-5 years of hands-on experience in ServiceNow development and implementation.

Required skills

• Strong knowledge of JavaScript and ServiceNow scripting.
• Hands-on experience with Business Rules, Client Scripts, Script Includes, UI Policies, Service Catalog, Service Portal, Flow Designer and Workflow Editor.
• REST/SOAP API integrations and Glide APIs.