Amazon Account Manager

About the role

You will be the operational heartbeat of a fast‑moving Amazon agency pod, keeping brand accounts healthy, clients satisfied, and the team unblocked every day. Reporting to the Brand Manager, you will work closely with a PPC Specialist and a Graphic Designer to manage 10‑15 Amazon brand accounts at the highest standard.

Key responsibilities

• Create and optimise listing content, SEO keywords, titles, bullet points, A+ content, and backend search terms.
• Manage flat‑file bulk uploads, A/B testing, indexation, and keyword tracking reports.
• Develop and execute Phase 1‑4 SEO strategies, competitor research, and keyword placement.
• Coordinate image optimisation, write design briefs, review designer output and upload final assets to Amazon.
• Oversee day‑to‑day Seller Central operations, resolve suppressed ASINs, catalog errors, and Seller Support cases.
• Monitor Buy Box %, pricing anomalies, inventory levels (FBA/AWD), ratings and overall account health.
• Handle technical client queries, prepare bi‑weekly client decks, and maintain 30/60/90‑day account strategies.
• Conduct SKU‑level profitability analyses and identify margin improvement opportunities.
• Maintain task records and client data in Airtable and Google Drive, and keep daily capacity workload updated in ClickUp.
• Develop growth strategies aligned with client goals and collaborate with PPC on keyword lists and campaign performance.

Required profile

• Strong ownership mindset and ability to work autonomously in a fast‑paced environment.
• Passion for the Amazon ecosystem and e‑commerce growth.
• Excellent communication skills to keep clients and internal teams informed.
• Detail‑oriented with a focus on maintaining zero client churn and rapid response times.

Required skills

• Amazon Seller Central
• SEO and keyword research
• A+ Content creation
• Amazon AI tools (Rufus, Cosmo)
• Flat‑file bulk uploads
• A/B testing and conversion rate optimisation
• Keyword tracking and indexation reporting
• Airtable
• Google Drive
• ClickUp task management

What we offer

• Opportunity to grow quickly within a supportive agency environment.
• Collaboration with specialised PPC and design teams.
• Exposure to a diverse portfolio of Amazon brands.