Assistant Manager Collections

About the role

The Assistant Manager Collections will oversee daily receivable activities, ensuring timely payment collection and accurate reporting. This role works closely with sales, finance, and legal teams to maintain healthy cash flow and compliance with credit policies.

Key responsibilities

• Monitor daily customer receivables and aging reports.
• Follow up with customers and the Sales team to secure outstanding payments.
• Prepare daily, weekly, and monthly collection and receivable reports for management.
• Analyze overdue accounts and recommend recovery actions.
• Coordinate with Finance for payment posting and ledger reconciliation.
• Review customer credit limits and support the credit approval process.
• Ensure compliance with company credit policies and SOPs.
• Resolve collection‑related issues, payment discrepancies, and account reconciliations.
• Collaborate with Legal on overdue and disputed accounts when required.
• Maintain accurate customer records in SAP/ERP.
• Support month‑end closing activities related to receivables.
• Prepare collection forecasts.
• Lead and supervise the collections team while driving continuous process improvements.

Required profile

• Bachelor’s or Master’s degree in Business Administration or a related field.
• 2–3 years of experience in sales administration, sales operations, or a similar role.

Required skills

• Proficiency in MS Excel.
• Experience with SAP/ERP systems.
• Familiarity with sales reporting tools.