Assistant Product Manager - Card Schemes Management

About the role

Raqami Bank is looking for a detail-oriented, commercially aware Assistant Product Manager for its Card Schemes Management function within Retail Business - Cards & Payments. The role owns the Bank's relationships with card schemes such as Visa and PayPak, ensuring compliance with scheme rules and mandates, supporting new product certifications and digital payment capabilities, managing scheme billing and incentives, and maximising the value of card scheme partnerships.

Key responsibilities

• Act as the Bank's primary day-to-day contact for Visa and PayPak on product, operational and compliance matters.
• Maintain scheme membership records, BIN allocations, BIN attributes and product registrations, and coordinate BIN setup and changes with technology teams and card processors.
• Monitor scheme bulletins, rule changes and mandates, and track compliance to ensure timely implementation.
• Coordinate scheme certifications and implementation for new products such as virtual cards, tokenization, contactless payments and digital wallets.
• Support scheme security and fraud programs, including PCI DSS certifications, PIN attestations, 3-D Secure and fraud reporting.
• Validate scheme fees, invoices and charges, and track incentives, rebates and marketing fund entitlements.
• Prepare performance analysis, cost assessments, benchmarks and MIS reports for commercial negotiations and agreement renewals.
• Coordinate with Operations on chargebacks, settlements, reconciliations and network escalations, and ensure card designs and marketing campaigns meet scheme branding requirements.
• Coordinate reviews with Compliance, Information Security, Risk and Shariah teams where applicable.

Required profile

• Minimum 2-3 years of experience in card issuing, card schemes, card operations, cards product management or payments within a bank, processor or fintech.
• Hands-on involvement in at least one card implementation initiative such as scheme certification, BIN launch, tokenization, card migration or digital card deployment.
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Information Technology or a related field; MBA or equivalent Master's degree preferred.
• Direct exposure to Visa and/or PayPak programs preferred; scheme, payments or Islamic banking certifications are an added advantage.

Required skills

• Card schemes and network rules, Visa and PayPak operations, card issuing and transaction lifecycle.
• Authorization, clearing and settlement, chargeback management, EMV, contactless and tokenization, 3-D Secure and PCI DSS awareness.
• Certification and implementation coordination, scheme billing and commercial analysis, incentive tracking and reconciliation.
• BRD preparation and UAT management, Excel-based reporting and MIS, regulatory and Shariah compliance awareness, card scheme portals and reporting tools.