B2B Cold Caller

About the role

KANDZ Communications is a B2B growth partner offering lead generation, cold calling, appointment setting and sales outsourcing for global SaaS, logistics and enterprise clients. It is hiring a full-time, on-site B2B Cold Caller based in Islamabad who will make outbound calls to business prospects, introduce client products and services, qualify leads and schedule appointments for sales teams.

Key responsibilities

• Follow scripts and call workflows during outbound calls.
• Update CRM records and document call outcomes.
• Meet performance targets such as call volume, conversion rates and booked meetings.
• Collaborate with team leads to refine messaging, take part in training sessions and give feedback on campaign performance.
• Maintain a professional tone, handle objections and represent client brands accurately.

Required profile

• Experience with B2B cold calling, lead qualification and appointment setting in sales or customer-facing roles.
• Previous call center, SDR, telemarketing or sales support experience preferred; a relevant diploma or bachelor's degree is a plus.
• Goal-oriented, able to work in a target-driven environment and manage time effectively.
• Professional work ethic, reliable on-site attendance and openness to coaching and feedback.
• A basic understanding of B2B sales cycles and comfort with international markets (USA, UK, Canada, Europe) is an advantage.

Required skills

• Clear spoken English, active listening and confident presentation of value propositions.
• Familiarity with CRM tools such as HubSpot or Salesforce, and basic data entry and documentation.
• Ability to follow structured scripts and adapt messaging to different industries and decision-makers.