Business Development Associate – Appointment Setting

About the role

We are a fast‑growing business services team looking for a motivated Business Development Associate to drive our lead engagement process. You will be the first point of contact for prospective clients, introducing our services and securing qualified meetings for the closing team.

Key responsibilities

• Make outbound calls to prospective leads and follow up with warm leads.
• Introduce and explain company services in a professional manner.
• Gather basic client information and assess interest level.
• Schedule qualified appointments for the sales closers and update the CRM.
• Collaborate with sales and marketing to optimise outreach efforts.
• Provide exceptional customer service and follow‑up communication.

Required profile

• Strong verbal communication and interpersonal skills.
• Previous experience in sales, telemarketing, or customer service is a plus.
• Comfortable making outbound calls and handling objections.
• Well‑organized, self‑motivated and goal‑oriented.
• Fluent in English, both spoken and written.

Required skills

• Basic computer proficiency.
• Experience using CRM tools (preferred).

What we offer

• Dynamic, fast‑growing team environment.
• Opportunity to develop sales and client‑engagement expertise.