Business Development Specialist

About the role

ICTMetrics is seeking a Business Development Specialist to expand its market presence and drive growth. In this full‑time remote position you will generate leads, conduct market research, and build lasting client relationships while identifying new business opportunities.

Key responsibilities

• Generate and qualify leads across target markets.
• Perform market research to uncover trends and opportunities.
• Build and maintain strong relationships with existing and prospective clients.
• Identify and pursue new business opportunities aligned with company goals.
• Collaborate with internal teams to align outreach strategies with overall objectives.
• Provide high‑quality customer service throughout the sales process.

Required profile

• Strong analytical and market research capabilities.
• Proficiency in lead generation and opportunity identification.
• Outstanding communication skills for client outreach and internal collaboration.
• Customer service expertise to foster positive relationships.
• Self‑motivated with excellent organizational and multitasking abilities.
• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Experience in the technology sector or familiarity with CRM, AI, and software solutions is a plus.

Required skills

• CRM