Business Operations Associate

About the role

Tajir is an app that lets stores in Pakistan buy everything they need and receive it reliably the next day, using efficient, centralized delivery. The Business Operations Associate takes ownership of problems that span several teams, following a build-operate-transfer approach: find the root cause, design and run a fix, then hand it over to the team that will own it. The role sits at the intersection of operations, supply chain, finance and growth, and uses AI tools such as Claude.

Key responsibilities

• Find problems by going through dispatch, order and delivery data and by talking directly with warehouse supervisors, riders and market buyers.
• Break vague issues into small, workable parts and decide which one to tackle first, explaining the choice.
• Design fixes, which may be process changes or new builds; write specs and work with engineers to get them made.
• Automate tasks that should not be manual, run them, monitor the results and document what worked and what did not.
• Hand each fix over to the person who will own it long term, from a loader to a founder.

Required profile

• Bachelor's degree in any discipline; no prior experience needed, and all backgrounds and career stages are welcome.
• Clear communication in writing and in person, and ability to learn quickly and make progress without being told what to do.
• Questions why things run the way they do and reasons from the problem itself.
• Ability to finish things, including the unglamorous middle of running a fix for weeks.
• Interest in customers and willingness to work with anyone from a loader to a founder.

Nice to have

• Hands-on experience with data tools such as Google Sheets, SQL or Metabase.
• Experience building or running something outside university or work, such as a business, side project or society.

The application goes through four stages: submission, HR interview, case study round and final interview. The deadline is November 30, 2026. This is a full-time, on-site role in Lahore, and all in-person stages of the recruitment process will also be held there.