Client Support Executive - US Finance
InovioTech Pvt Ltd · Karachi
Job description
About the role
The International Finance department is hiring a Client Support Executive to handle client calls and email queries for its US Finance team, with a focus on clear and professional communication. The position is onsite in Shahra-e-Faisal, Pakistan, with an 8 pm to 5 am shift.
Key responsibilities
- Attend inbound client calls and resolve queries promptly
- Respond to client emails clearly and accurately
- Escalate finance-related issues to the right team when needed
- Log client interactions in the CRM or tracking system
Required profile
- Excellent written and verbal English (must-have)
- Graduate in any stream; Commerce or Finance preferred
- Experience of 0-2 years; strong English freshers may apply
- Good to have: basic finance or accounting knowledge, prior US process or voice and email support experience, comfort with US time zone or night shifts
Required skills
- Basic knowledge of MS Office and Outlook
- Strong problem-solving and active listening skills
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Published 1 hour ago
Expires 1 month from now
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InovioTech Pvt Ltd
Karachi
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