This job is no longer available
This job expired on 23/09/2026. It no longer accepts applications.
Customer Care Professional – On-site (Karachi)
ABS INTERNATIONAL · Karachi
Job description
About the role
ABS International is seeking a Customer Care Professional to join its on‑site team in Gulistan‑e‑Johar, Karachi. You will engage directly with US‑based customers, handling inquiries, resolving issues, and ensuring a positive experience that encourages repeat business.
Key responsibilities
- Answer inbound calls and respond to customer queries in English.
- Resolve issues, process follow‑ups, and document interactions in a US CRM system.
- Maintain high service standards while adhering to company policies.
- Achieve performance targets and contribute to team goals.
Required profile
- Strong spoken and written English suitable for US customers.
- Patient, composed, and able to stay calm under pressure.
- Available to work Monday‑Saturday, 6 PM – 2 AM.
- Ability to commute to Gulistan‑e‑Johar, Karachi.
Required skills
What we offer
- Permanent, full‑time employment with a stable payroll.
- Base salary PKR 40,000 – 50,000 per month plus performance incentives.
- Attendance bonus of PKR 3,000 each month.
- 15 days paid annual leave.
- Training in a live US CRM environment.
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ABS INTERNATIONAL
Karachi
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