This job is no longer available
This job expired on 16/09/2026. It no longer accepts applications.
Customer Service & Operations Internship
JAC LOGISTICS · Karachi
Job description
About the role
JAC LOGISTICS is offering an on‑site internship in Customer Service & Operations at its Karachi office. The intern will support the team by handling client inquiries, coordinating shipment details and providing timely updates through phone and email.
Key responsibilities
- Answer customer inquiries and resolve issues via phone and email.
- Coordinate shipment information and update clients on status.
- Assist with documentation and maintain accurate records in operational systems.
- Collaborate with the operations team to troubleshoot and ensure smooth service delivery.
- Monitor customer feedback and contribute ideas for service improvement.
- Learn the end‑to‑end logistics workflow across ocean, air and road transport modes.
Required profile
- Strong communication and interpersonal abilities.
- Attention to detail and basic data‑entry skills.
- Familiarity with MS Office (Word, Excel, Outlook).
- Quick learner who can follow established processes.
- Interest in logistics, supply chain or operations; related study is a plus.
- Proficiency in English and local languages spoken in Karachi.
Required skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
What we offer
- Stipend of 25,000 PKR per month.
- Three‑month internship with potential for a permanent role.
- Hands‑on experience in a fast‑paced logistics environment.
- On‑site work at PECHS Block #06, Shahra‑E‑Faisal, Karachi.
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JAC LOGISTICS
Karachi