Customer Service Representative Internship

About the role

Consultisor is seeking a motivated Customer Service Representative intern to join its on‑site team in Karachi. The role involves assisting customers with inquiries related to company registration, accounting, formation and taxation services, ensuring a smooth and professional experience.

Key responsibilities

• Respond to customer inquiries via phone, email or chat.
• Provide clear information about Consultisor’s services and resolve issues promptly.
• Maintain accurate records of customer interactions.
• Escalate complex cases to senior staff when necessary.
• Contribute ideas to improve customer service processes.

Required profile

• High school diploma or equivalent; higher education is a plus.
• Strong verbal and written communication skills.
• Proactive attitude with the ability to manage multiple tasks.
• Effective problem‑solving and interpersonal skills.
• Prior experience in customer‑facing roles is a plus.

Required skills

What we offer

• Hands‑on experience in a fast‑growing legal‑services platform.
• On‑site training and mentorship from experienced staff.