Customer Service Representative

Speridian Technologies · Lahore

Junior 🇬🇧 English

Job description

About the role

We are looking for an enthusiastic Customer Service Representative who enjoys engaging with people and turning inquiries into positive experiences. In this role you will act as the primary point of contact for customers via phone, email and chat, helping them with product information, pricing and availability.

Key responsibilities

Communicate with customers through multiple channels (phone, email, chat).
Provide accurate and knowledgeable answers about products, pricing and stock.
Collaborate with internal teams to resolve customer issues and fulfill requests.
Enter and update customer data across various platforms.

Required profile

Fresh graduate or up to 3 years of relevant experience in customer service.
Excellent phone etiquette and strong verbal, written, and interpersonal communication skills.
Ability to multitask, organize tasks and prioritize workload effectively.

Required skills

Questions fréquentes

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Published 3 months ago

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Speridian Technologies

Lahore

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