Customer Service Representative – Night Shift
ABS INTERNATIONAL · Karachi
Job description
About the role
ABS International is looking for a Customer Service Representative to join its night‑shift team. You will handle post‑sale communication with US‑based clients, assist with onboarding queries, complete service questionnaires, and help maintain high client satisfaction.
Key responsibilities
- Conduct follow‑up communications with existing US clients.
- Address post‑sale customer queries efficiently.
- Complete service questionnaires and keep clear interaction logs.
- Support onboarding processes and ensure smooth client experiences.
Required profile
- Strong verbal and written English communication skills.
- High school diploma or university student pursuing ongoing education.
- Solution‑oriented mindset with strong interpersonal abilities.
- Willingness to commit to a full‑time, long‑term on‑site role.
Required skills
What we offer
- Base salary PKR 40,000 – 45,000 per month.
- Attendance allowance PKR 3,000 per month.
- Performance incentive PKR 5,000 – 15,000 per month (post‑training).
- Provident Fund (PF) and 15 days paid annual leave.
- Fixed night‑shift schedule: 10:00 PM – 6:00 AM (no rotations).
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Published 1 month ago
Expires 2 weeks from now
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ABS INTERNATIONAL
Karachi