This job is no longer available
This job expired on 19/09/2026. It no longer accepts applications.
Customer Service Specialist
Talent Pulse Hub · Karachi
Job description
About the role
This full‑time, on‑site position is based in Karachi and focuses on delivering high‑quality support to insurance customers. You will act as the primary point of contact, ensuring inquiries are resolved promptly and customers remain satisfied with our services.
Key responsibilities
- Resolve customer inquiries via phone, email, or chat.
- Process orders and provide accurate product information.
- Maintain and update customer accounts.
- Perform administrative tasks to support the customer service department.
- Work night shifts, Monday through Saturday.
Required profile
- Bachelor's degree in marketing, business, or a related field.
- Proven experience in the insurance industry with a strong understanding of the market.
- Fluency in English; additional languages are a plus.
- Excellent communication, active listening, and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
Required skills
- Proficiency in Microsoft Office.
What we offer
- Health insurance.
- Life insurance.
- Yearly performance bonus.
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Talent Pulse Hub
Karachi
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