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This job expired on 19/07/2026. It no longer accepts applications.
Customer Support Representative
Translation Empire PK · Rawalpindi
Job description
About the role
Translation Empire is looking for a Customer Support Representative to join its on‑site team in Islamabad. The role focuses on delivering high‑quality service to clients, handling inquiries across various channels, and ensuring customer satisfaction.
Key responsibilities
- Manage inbound and outbound calls professionally.
- Respond promptly to customer inquiries via phone, email, and chat.
- Identify customer needs and work toward complete resolution.
- Maintain up‑to‑date knowledge of the company’s services.
- Follow up with customers to confirm issues are fully resolved.
Required profile
- Excellent English communication skills, both written and verbal.
- Confident and courteous handling of incoming calls.
- Empathetic, patient, and solution‑oriented mindset.
- Strong organizational and multitasking abilities.
Required skills
What we offer
- Competitive salary with performance bonuses.
- Clear pathways for career growth and professional development.
- A collaborative and supportive work environment.
- Opportunities for fresh graduates with strong English skills.
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Translation Empire PK
Rawalpindi
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