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This job expired on 19/07/2026. It no longer accepts applications.
Customer Support Representative
Be More Remote · Lahore
Job description
About the role
We are seeking a Customer Support Representative to handle customer inquiries and resolve grievances, ensuring a positive experience for users of our e‑commerce platform. The role involves direct interaction with customers, providing solutions and alternatives while upholding our service standards.
Key responsibilities
- Deliver exceptional customer experience in line with performance objectives and company core values.
- Engage with customers courteously, attentively, and with a friendly, caring attitude.
- Offer alternative products or items when requested items are unavailable on the website.
- Follow established processes and procedures to provide accurate resolutions.
- Stay updated on system information, process changes, and future updates.
Required profile
- Minimum A‑Levels/Intermediate education; Bachelor’s degree preferred.
- Excellent written and verbal English communication skills.
Required skills
- Proficiency with Microsoft Excel.
- Proficiency with Microsoft Word.
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Be More Remote
Lahore
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