Data Governance & Adoption Analytics SME

About the role

Inbox Business Technologies seeks an experienced Data Governance & Adoption Analytics SME to act as the authority on data governance, quality, and analytics for a transformation programme. You will ensure technical accuracy of data content and own the end‑to‑end adoption measurement framework.

Key responsibilities

• Serve as the subject‑matter authority on data governance, quality, management, privacy and BI/analytics concepts for all programme content.
• Review and validate technical accuracy of data‑related communication and training materials.
• Design, maintain and report on a KPI/adoption‑measurement framework covering engagement, literacy and satisfaction metrics.
• Build and maintain Power BI dashboards to track programme adoption and effectiveness.
• Design, administer and analyse surveys (e.g., Microsoft Forms) to measure awareness, satisfaction and literacy.
• Compile quarterly/annual adoption reports with trend analysis and improvement recommendations.
• Advise on data‑literacy frameworks and support executive briefings with data‑domain credibility.

Required profile

• Bachelor's degree in Data Management, Information Systems, Computer Science or related field.
• Minimum 5 years of experience in data governance, data management, data quality, analytics or BI.
• Experience in enterprise data environments and familiarity with DAMA‑DMBOK or similar frameworks.
• Ability to translate technical concepts for business audiences.

Required skills

• Power BI dashboard development.
• KPI framework design and measurement.
• Survey design and analysis (Microsoft Forms or similar).
• Data governance and management frameworks (e.g., DAMA‑DMBOK).
• Data quality and data privacy principles.
• CDMP certification (preferred) and Power BI Data Analyst certification (preferred).