Design Thinking Coach

About the role

The Design Thinking Coach will lead the adoption of design thinking across the organization, guiding teams to solve problems with a user‑centric mindset. You will facilitate workshops, coach project teams, and embed human‑centered practices into daily work.

Key responsibilities

• Design and deliver workshops that build problem‑solving and innovation capabilities.
• Coach cross‑functional teams through the full design thinking cycle on real projects.
• Train teams in advanced research methods such as user interviews, observations, and persona creation.
• Develop and refine tools, templates, and best practices for design thinking implementation.
• Measure and report the impact of design thinking initiatives, providing data‑driven recommendations.

Required profile

• Bachelor’s or Master’s degree in Design, Psychology, Business, or a related field.
• Minimum 5 years of experience as a Design Thinking Consultant, Coach, or Facilitator.
• Proven track record guiding teams through empathize, define, ideate, prototype, and test phases.
• Strong portfolio demonstrating workshop facilitation and organizational training.
• Preferred certifications in Design Thinking (e.g., IDEO, HPI) and background in UX research.

Required skills

• Deep mastery of Design Thinking and Human‑Centered Design frameworks.
• Exceptional presentation and storytelling abilities.