Front Desk Officer

About the role

Dubizzle Labs is seeking a customer‑focused Front Desk Officer to be the first point of contact for visitors and clients. In this role you will create a welcoming environment while delivering exceptional service and providing administrative support to keep front‑desk operations running smoothly.

Key responsibilities

• Greet and assist visitors professionally, directing them to the appropriate department or personnel.
• Manage administrative tasks such as data entry, record‑keeping, and filing.
• Handle incoming and outgoing mail and coordinate package deliveries.
• Respond to inquiries and resolve issues promptly and courteously.
• Monitor front‑desk security and maintain a tidy reception area.
• Assist with additional administrative duties as assigned by the line manager.

Required profile

• Minimum Bachelor’s degree in a relevant field.
• Previous experience in a front‑desk, receptionist, or customer‑service role.
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook