Front Desk Officer

About the role

ABN Overseas Education, a Pakistani consultancy connecting students with top global universities, is hiring a Front Desk Officer in Lahore. The role is full-time and on-site, supporting the reception, visitor management and general office administration.

Key responsibilities

• Greet students, parents and visitors warmly, handle inquiries in person and by phone, and direct guests to the right team.
• Maintain an organized reception area, schedule appointments and manage incoming and outgoing mail.
• Support daily office administration, keep records and operate basic office equipment such as telephones, printers and software.
• Work closely with the counseling and administrative teams to keep the office welcoming and efficient.

Required profile

• Minimum High School Diploma, Associate degree or Bachelor's degree.
• Prior experience as a receptionist, front desk officer or customer service representative; experience in an educational consultancy is a plus.
• Excellent verbal and written communication in English and Urdu, with strong interpersonal skills.
• Strong organization, attention to detail and a customer-first approach.