GCP Cloud Operations Associate

About the role

InforMityx AI is hiring a full-time, on-site GCP Cloud Operations Associate in Lahore. The role supports the day-to-day operations of Google Cloud Platform environments, including monitoring system performance, managing deployments and helping with incident detection and resolution. It works closely with engineering and DevOps teams to keep cloud services reliable, secure and scalable.

Key responsibilities

• Monitor system performance and manage deployments in Google Cloud environments
• Assist with incident detection and resolution
• Handle support requests and document procedures
• Implement operational best practices and perform routine checks and maintenance
• Contribute to process improvements and communicate clearly and on time with internal stakeholders

Required profile

• Bachelor's degree in Computer Science, Information Technology, Engineering or a related field, or equivalent practical experience
• Ability to work on-site in Lahore, manage multiple tasks and follow structured operational processes with attention to detail

Required skills

• Operations management: routine cloud environment monitoring, incident handling and adherence to standardized procedures
• Analytical skills to interpret metrics, troubleshoot issues and support data-driven decisions
• Effective communication and customer service skills for internal and external support requests
• Foundational cloud knowledge, preferably Google Cloud Platform (compute, storage, networking, IAM)
• Familiarity with monitoring tools, ticketing systems and incident management workflows