Key Account Manager - Enterprise Software

About the role

Accelerec is an AI-powered recruitment and HR platform offering Accelerec ATS (hiring from requisition to offer, with AI screening, interviews, resume parsing and custom pipelines) and Accelerec HRMS (core HR including onboarding and offboarding). The Key Account Manager owns the most important customer accounts, keeps them happy, grows their use of the platform and wins new business through upsell, cross-sell and renewals.

Key responsibilities

• Manage a portfolio of key enterprise and mid-market accounts.
• Build strong relationships with HR heads, talent acquisition teams, CHROs and C-level decision makers.
• Understand each customer's hiring and HR needs and map them to Accelerec ATS and HRMS features.
• Grow account revenue through upsell (more users and modules) and cross-sell (ATS to HRMS, HRMS to ATS).
• Own renewals and reduce churn.
• Run product demos, presentations and quarterly business reviews (QBRs) with clients.
• Prepare proposals, quotes and pricing, and support contract talks.
• Work with product, implementation and support teams so customers go live on time and get value.
• Share customer feedback and feature requests with the product team.
• Keep the CRM up to date with pipeline, forecasts and account plans.
• Find new leads and referrals inside existing accounts.
• Represent Accelerec at HR events, webinars and industry meetups.

Required profile

• Bachelor's or master's degree (BBA, MBA, BSc or BE).
• 3-5 years of experience selling software (B2B SaaS or enterprise software).
• Proven track record of meeting or beating sales targets.
• Experience managing large or key accounts.
• Experience with CRM tools such as HubSpot, Zoho or Salesforce.
• Plus: experience selling ATS or HRMS/HCM software; good network with HR leaders; understanding of recruitment, payroll and core HR processes; experience selling AI or automation products.

Required skills

• Strong communication and presentation skills in English.
• Consultative and solution selling, negotiation and closing.
• Relationship building and customer focus.
• Ability to explain technical products in simple business terms.
• Planning, time management, self-driven and target-oriented; willing to travel to meet clients.